Our Terms and Policies

Thread 'n Palette will replace any merchandise, that is purchased form Thread 'n Palette, that is damaged as a result of embroidery, screen printing, or sewing.


While Thread 'n Palette welcomes customers goods and makes every attempt to be cautious as possible, Thread 'n Palette is not responsible for any damage that may occur to customer merchandise.

Thread 'n Palette is a specialty store which provides fully customized and/or enhanced items for the customer, therefore Thread 'n Palette does not offer any refunds returns, or exchanges.